Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

E-mail has disappeared in migration from Windows 7 to Windows 10

  • 1 odgovor
  • 1 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao joshua6

more options

I have moved a profile from Windows 7 to Windows 10. Moved the "Thunderbird" folder from AppData/Roaming on 7 to AppData/ Roaming on Win 10. The profile and all configuration comes up. BUT!! My inbox in an account (not the Local Folders) is empty. Other folders don't show all the messages. Oddly enough, Trash does. I even deleted the *.msf files (while Thunderbird was not running) and still no messages show up. Tried Repair Folder. No help.

I've looked at the files in a text editor. All messages are there.

Any tips would be fantastic!

Thanks!

I have moved a profile from Windows 7 to Windows 10. Moved the "Thunderbird" folder from AppData/Roaming on 7 to AppData/ Roaming on Win 10. The profile and all configuration comes up. BUT!! My inbox in an account (not the Local Folders) is empty. Other folders don't show all the messages. Oddly enough, Trash does. I even deleted the *.msf files (while Thunderbird was not running) and still no messages show up. Tried Repair Folder. No help. I've looked at the files in a text editor. All messages are there. Any tips would be fantastic! Thanks!

All Replies (1)

more options

Turns out the user (this was not by box) had somehow deleted all the messages in their inbox. Doing some file editing to remove the delete bit brought them back.