Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In FF 60.8.0 esr, why does the video portion of some (but not all) YouTube videos freeze while the audio portion continues?

  • 5 odgovori
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao zameen gul

more options

The video portion of some YouTube videos freezes while the audio channel continues. I can advance the video using the slider, and the video will then play a few frames before it locks up again. Ths only happens with some videos, and there is nothing identifiable about those videos to differentiate them from videos that will play normally.

Initially, this problem appeared only if I right-clicked on a video to play it in a new tab, but now it seems to periodically happen regardless of which window.

The video portion of some YouTube videos freezes while the audio channel continues. I can advance the video using the slider, and the video will then play a few frames before it locks up again. Ths only happens with some videos, and there is nothing identifiable about those videos to differentiate them from videos that will play normally. Initially, this problem appeared only if I right-clicked on a video to play it in a new tab, but now it seems to periodically happen regardless of which window.

All Replies (5)

more options

hi,

I think there's a problem with the drivers.

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

thank's

more options

Agreed.

more options

That's a start, but it tells me that I need to update the Windows media update package, and when I try to do that, it tells me that it's not appropriate for my computer. Any suggestions?

more options
more options

same problem with me. firefox 71 windows 10 1909

Izmjenjeno od strane zameen gul