Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I clicked on "Restart with Add-ons Disabled" hoping to solve the problem of sluggishness, but now I can't go back and I have no Inbox etc, I've lost all my emai

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Toad-Hall

more options

Having clicked on "Restart with Add-ons Disabled" how do I go back to normal? I've lost all inbox folders, drafts, sent items, etc?

Having clicked on "Restart with Add-ons Disabled" how do I go back to normal? I've lost all inbox folders, drafts, sent items, etc?

All Replies (1)

more options

If you are currently using 'Thunderbird in Safe mode' and want to return to Normal mode: Exit Thunderbird and restart.

re :I've lost all inbox folders, drafts, sent items, etc Did they disappear when you restarted in Safe mode or before?

Is the Folder Pane visible or has it collapsed ? If no Folder Pane: 'Menu icon' > 'Options' > 'Layout' > select 'Folder Pane'

Are the mail accounts still visible in Folder Pane? Do you have this setting: 'Menu icon' > 'Folders' > 'All'

If you can see Folder Pane and mail account name and selected to view all folders, but they are still missing: Are you talking about pop or imap mail accounts? If Imap: Have you subscribed to see folders? Right click on imap mail account in Folder Pane and select 'Subscribe'. A small window opens listing imap account folders. Do you see all your folders listed? If yes, select/highlight folders and click on 'Subscibe' click on 'OK'

Izmjenjeno od strane Toad-Hall