Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je zatvorena i arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Username of password was wrong?

  • 3 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Matt

more options

I encountered some issue when I sync my email. So I clear the user data to re-configurate. But there is "Configuration could not be verified -- is the username or password wrong?". I'm sure the username and password are right because I can sucessfully sign in throught webpage. That's why? My account is gmail.

I encountered some issue when I sync my email. So I clear the user data to re-configurate. But there is "Configuration could not be verified -- is the username or password wrong?". I'm sure the username and password are right because I can sucessfully sign in throught webpage. That's why? My account is gmail.

All Replies (3)

more options

Hello, can you connect to your Gmail account through the web interface with these same email and password?

more options

smorele said

Hello, can you connect to your Gmail account through the web interface with these same email and password?

Of cource I can access my Gmail successfully through web interface. On my desktop computer, I get "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections". So I log in my account on my laptop, I get "Wrong username and password".

more options

Which identical problem should we address. This one or https://support.mozilla.org/en-US/questions/1179070

As you have more peoples attention on your other question I will lock this one.

Please continue the discussion here https://support.mozilla.org/en-US/questions/1179070