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Indexing works only in safe mode

  • 7 odgovori
  • 5 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao Matt

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I've installed TB 52.1.1 (32 bit) and reindexing for global search (update of Gloda) works only when I start TB in Safe Mode. In Normal Mode, indexing of new messages remains "working" in activity register but never ends..

I've installed TB 52.1.1 (32 bit) and reindexing for global search (update of Gloda) works only when I start TB in Safe Mode. In Normal Mode, indexing of new messages remains "working" in activity register but never ends..
Priloženi snimci ekrana

Izabrano rješenje

Perhaps one of your add-ons is interfering, since you say that Thunderbird works OK when you start Thunderbird with add-ons disabled (TB safe mode).

So disable all the add-ons, then enabled the add-ons one at a time until you know which one is causing this issue. If you really need that particular add-on, then contact the author of the add-on to tell them about the problem.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (7)

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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
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Matt below the Paste: -- First Part--

 Informazioni di base
   Nome: Thunderbird
   Versione: 52.1.1
   User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.1.1
   Cartella del profilo: Apri cartella
             (disco locale)
   ID di build dell'applicazione: 20170509142926
   Plugin attivi: about:plugins
   Configurazione build: about:buildconfig
   Utilizzo memoria: about:memory
   Profili: about:profiles
 Account di posta e news
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) pop.finance-evolution.com:110, plain, passwordCleartext
     OUTGOING: , smtp.finance-evolution.com:587, plain, passwordCleartext, true
   account7:
     INCOMING: account7, , (imap) pop.finance-evolution.com:143, plain, passwordCleartext
     OUTGOING: , smtp.finance-evolution.com:587, plain, passwordCleartext, true
   account8:
     INCOMING: account8, , (imap) pop.finance-evolution.com:143, plain, passwordCleartext
     OUTGOING: , smtp.finance-evolution.com:587, plain, passwordCleartext, true
 Segnalazioni di arresto anomalo
   https://crash-stats.mozilla.com/report/index/bp-aa919f27-7fdb-4569-835a-dcd7d2170111 (11/01/2017)
   https://crash-stats.mozilla.com/report/index/bp-8c1bb208-551d-4f91-bca8-86de42160630 (30/06/2016)
   https://crash-stats.mozilla.com/report/index/bp-2669b43a-79cc-484f-bc3a-641e22160516 (16/05/2016)
   https://crash-stats.mozilla.com/report/index/bp-80c4ef9c-d41e-4bd3-bb80-151722160224 (24/02/2016)
   https://crash-stats.mozilla.com/report/index/bp-2ca36ff1-83e1-41bd-bb48-157572151028 (28/10/2015)
 Estensioni
   .vcs Support, 0.6.4, true, {efcbec50-6821-11db-bd13-0800200c9a66}
   Duplicate Contact Manager, 0.9.2, true, {b4447f60-db9c-11da-a94d-0800200c9a66}
   folderplus, 1.9, true, [email protected]
   Follow Up, 2.0, true, [email protected]
   Header Tools Lite, 0.5.2, true, [email protected]
   ImportExportTools, 3.2.4.1, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
   Lightning, 5.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   LookOut, 1.2.13, true, [email protected]
   Manually sort folders, 1.1.1, true, [email protected]
   PrintingTools, 1.2.5, true, {5e9999c2-ba1d-44b6-bcee-5b30ce37d3b0}
   Provider per Google Calendar, 3.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
   Remove Duplicate Messages (Alternate), 0.3.12, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
   Thunderbird Conversations, 2.11.4, true, [email protected]
   Toolbar Buttons, 1.1.1-signed.1-signed, true, {03B08592-E5B4-45ff-A0BE-C1D975458688}
   BirdieSync, 3.0.1.1, false, {A69F5EC7-88F0-4902-A15C-E569DFA33C3A}
   Todoist for Thunderbird: To-Do list and Task Manager, 4.3, false, {88f55c90-a688-11e1-b3dd-0800200c9a66}
 Preferenze importanti modificate
   Nome: Valore
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.zoom.full: true
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 52.1.1
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     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
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     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.crash-guard.d3d11layers.appVersion: 52.1.1
     gfx.crash-guard.d3d11layers.deviceID: 0x0166
     gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.2712
     gfx.crash-guard.d3d11layers.feature-d2d: false
     gfx.crash-guard.d3d11layers.feature-d3d11: true
     gfx.crash-guard.status.d3d11layers: 2
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.enable: true
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1357861957
     mailnews.database.global.datastore.id: 77f6e0c3-8cfe-474e-a7cc-bb389c5532d
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":true,…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":true,…
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1496406302
     places.history.expiration.transient_current_max_pages: 122334
     plugin.importedState: true
     print.always_print_silent: false
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     print.printer_CutePDF_Writer.print_bgimages: false
     print.printer_CutePDF_Writer.print_colorspace:
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     print.printer_CutePDF_Writer.print_evenpages: true
     print.printer_CutePDF_Writer.print_footercenter:
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     print.printer_CutePDF_Writer.print_headerleft: &T
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     print.printer_CutePDF_Writer.print_margin_right: 0.5
     print.printer_CutePDF_Writer.print_margin_top: 0.5
     print.printer_CutePDF_Writer.print_oddpages: true
     print.printer_CutePDF_Writer.print_orientation: 0
     print.printer_CutePDF_Writer.print_page_delay: 50
     print.printer_CutePDF_Writer.print_paper_data: 9
     print.printer_CutePDF_Writer.print_paper_height: 297,00
     print.printer_CutePDF_Writer.print_paper_name:
     print.printer_CutePDF_Writer.print_paper_size_type: 0
     print.printer_CutePDF_Writer.print_paper_size_unit: 1
     print.printer_CutePDF_Writer.print_paper_width: 210,00
     print.printer_CutePDF_Writer.print_plex_name:
     print.printer_CutePDF_Writer.print_resolution: -1431655766
     print.printer_CutePDF_Writer.print_resolution_name:
     print.printer_CutePDF_Writer.print_reversed: false
     print.printer_CutePDF_Writer.print_scaling: 0,70
     print.printer_CutePDF_Writer.print_shrink_to_fit: false
     print.printer_CutePDF_Writer.print_to_file: false
     print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0
     print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0
     print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0
     print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0
     print.printer_Epson_Stylus_Photo_RX420_(M).print_bgcolor: false
     print.printer_Epson_Stylus_Photo_RX420_(M).print_bgimages: false
     print.printer_Epson_Stylus_Photo_RX420_(M).print_duplex: -1431655766
     print.printer_Epson_Stylus_Photo_RX420_(M).print_edge_bottom: 0
     print.printer_Epson_Stylus_Photo_RX420_(M).print_edge_left: 0
     print.printer_Epson_Stylus_Photo_RX420_(M).print_edge_right: 0
     print.printer_Epson_Stylus_Photo_RX420_(M).print_edge_top: 0
     print.printer_Epson_Stylus_Photo_RX420_(M).print_evenpages: true
     print.printer_Epson_Stylus_Photo_RX420_(M).print_footercenter:
     print.printer_Epson_Stylus_Photo_RX420_(M).print_footerleft: &PT
     print.printer_Epson_Stylus_Photo_RX420_(M).print_footerright: &D
     print.printer_Epson_Stylus_Photo_RX420_(M).print_headercenter:
     print.printer_Epson_Stylus_Photo_RX420_(M).print_headerleft: &T
     print.printer_Epson_Stylus_Photo_RX420_(M).print_headerright: &U

-- first part

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Matt below the Paste: -- Second Part--

     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_in_color: true
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_margin_bottom: 0.5
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_margin_left: 0.5
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_margin_right: 0.5
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_margin_top: 0.5
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_oddpages: true
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_orientation: 0
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_page_delay: 50
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_paper_data: 9
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_paper_height: 296,90
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_paper_name:
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_paper_size_type: 0
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_paper_size_unit: 1
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_paper_width: 210,00
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_plex_name:
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_resolution: 600
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_resolution_name:
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_reversed: false
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_scaling: 0,70
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_shrink_to_fit: false
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_to_file: false
     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_unwriteable_margin_bottom: 0
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 Grafica
     GPU #1
     Descrizione: Intel(R) HD Graphics 4000
     ID produttore: 0x8086
     ID dispositivo: 0x0166
     RAM: Unknown
     Driver: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
     Versione driver: 8.15.10.2712
     Data aggiornamento driver: 3-26-2012
     Features
     Direct2D: false
     DirectWrite: true (6.2.9200.22084)
     Rendering WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia
 JavaScript
 GC incrementale: 1
 Accessibilità
   Attivato: 0
   Impedisci accessibilità: 0
 Versioni librerie
     Versione minima prevista
     Versione in uso
     NSPR
     4.13.1
     4.13.1
     NSS
     3.28.4
     3.28.4
     NSS Util
     3.28.4
     3.28.4
     NSS SSL
     3.28.4
     3.28.4
     NSS S/MIME
     3.28.4
     3.28.4

--- END

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Odabrano rješenje

Perhaps one of your add-ons is interfering, since you say that Thunderbird works OK when you start Thunderbird with add-ons disabled (TB safe mode).

So disable all the add-ons, then enabled the add-ons one at a time until you know which one is causing this issue. If you really need that particular add-on, then contact the author of the add-on to tell them about the problem.

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Thanks Bruce, I disabled a couple of add-ons, and the reindexing start to work normally. D

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I had this problem, too:

TypeError: this.activeIterator.return is not a function indexer.js:897:7

pop: function gloda_index_callbackhandle_pop() {

     this.activeIterator.return();

Culprit seems to be Conversations plugin; but I totally love this plugin, should I report the error here or to the author? I'd be very happy to see it fixed.

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dddinu said

Culprit seems to be Conversations plugin; but I totally love this plugin, should I report the error here or to the author? I'd be very happy to see it fixed.

Please do. As someone who wrote books on programming with Mozilla products I think he might be responsive to a bug report.