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Youtube notifications constantly loading, never show up

  • 15 odgovori
  • 3 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao FredMcD

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I am starting this new thread, as the thread showing the issue as noted in my topic applies to me, but is currently going on with lastest firefox.

I am using Windows 10 64 bit and I tried everything, including safe mode, etc. etc. in the other thread ,and nothing is working.

Its not windows 10 because chrome and edge work fine regarding this issue.

I was unable toget 'automatically add' my info here in chrome browser, so I had to do it in FF ,and I'm pasting it here now:

{
  "application": {
    "name": "Firefox",
    "version": "46.0.1",
    "buildID": "20160502172042",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0",
    "safeMode": false,
    "updateChannel": "release",
    "supportURL": "https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/",
    "numTotalWindows": 1,
    "numRemoteWindows": 0,
    "remoteAutoStart": false,
    "autoStartStatus": 2
  },
  "lockedPreferences": {},
  "graphics": {
    "numTotalWindows": 1,
    "numAcceleratedWindows": 0,
    "windowLayerManagerType": "Basic",
    "windowLayerManagerRemote": true,
    "supportsHardwareH264": "No; Hardware video decoding disabled or blacklisted",
    "numAcceleratedWindowsMessage": [
      ""
    ],
    "adapterDescription": "AMD Radeon HD 7700 Series",
    "adapterVendorID": "0x1002",
    "adapterDeviceID": "0x683f",
    "adapterSubsysID": "32481682",
    "adapterRAM": "2048",
    "adapterDrivers": "aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64",
    "driverVersion": "16.150.2401.0",
    "driverDate": "4-15-2016",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterSubsysID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": false,
    "directWriteEnabled": false,
    "directWriteVersion": "10.0.10586.0",
    "direct2DEnabledMessage": [
      ""
    ],
    "webglRenderer": "Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)",
    "info": {
      "AzureCanvasBackend": "skia",
      "AzureSkiaAccelerated": 0,
      "AzureFallbackCanvasBackend": "cairo",
      "AzureContentBackend": "cairo"
    }
  },
  "javaScript": {
    "incrementalGCEnabled": true
  },
  "accessibility": {
    "isActive": true,
    "forceDisabled": 0
  },
  "libraryVersions": {
    "NSPR": {
      "minVersion": "4.12",
      "version": "4.12"
    },
    "NSS": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    },
    "NSSUTIL": {
      "minVersion": "3.22.3",
      "version": "3.22.3"
    },
    "NSSSSL": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    },
    "NSSSMIME": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    }
  },
  "userJS": {
    "exists": false
  },
  "extensions": [
    {
      "name": "Firefox Hello Beta",
      "version": "1.3.2",
      "isActive": true,
      "id": "[email protected]"
    },
    {
      "name": "Multi-process staged rollout",
      "version": "1.0",
      "isActive": true,
      "id": "[email protected]"
    },
    {
      "name": "Pocket",
      "version": "1.0",
      "isActive": true,
      "id": "[email protected]"
    },
    {
      "name": "Search and New Tab by Yahoo",
      "version": "1.0.3",
      "isActive": true,
      "id": "jid1-16aeif9OQIRKxA@jetpack"
    },
    {
      "name": "Skype",
      "version": "8.3.0.9150",
      "isActive": true,
      "id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}"
    },
    {
      "name": "anonymoX",
      "version": "2.5.2",
      "isActive": false,
      "id": "[email protected]"
    },
    {
      "name": "Bing Search",
      "version": "1.0.0.6",
      "isActive": false,
      "id": "[email protected]"
    }
  ],
  "experiments": [],
  "modifiedPreferences": {}
}

It's beyond annoying and I avoid FF because of it, so any ideas ?

ty

I am starting this new thread, as the thread showing the issue as noted in my topic applies to me, but is currently going on with lastest firefox. I am using Windows 10 64 bit and I tried everything, including safe mode, etc. etc. in the other thread ,and nothing is working. Its not windows 10 because chrome and edge work fine regarding this issue. I was unable toget 'automatically add' my info here in chrome browser, so I had to do it in FF ,and I'm pasting it here now: <pre><nowiki>{ "application": { "name": "Firefox", "version": "46.0.1", "buildID": "20160502172042", "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0", "safeMode": false, "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/", "numTotalWindows": 1, "numRemoteWindows": 0, "remoteAutoStart": false, "autoStartStatus": 2 }, "lockedPreferences": {}, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "windowLayerManagerRemote": true, "supportsHardwareH264": "No; Hardware video decoding disabled or blacklisted", "numAcceleratedWindowsMessage": [ "" ], "adapterDescription": "AMD Radeon HD 7700 Series", "adapterVendorID": "0x1002", "adapterDeviceID": "0x683f", "adapterSubsysID": "32481682", "adapterRAM": "2048", "adapterDrivers": "aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64", "driverVersion": "16.150.2401.0", "driverDate": "4-15-2016", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterSubsysID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "10.0.10586.0", "direct2DEnabledMessage": [ "" ], "webglRenderer": "Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)", "info": { "AzureCanvasBackend": "skia", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "cairo" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": true, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.12", "version": "4.12" }, "NSS": { "minVersion": "3.22.3 Basic ECC", "version": "3.22.3 Basic ECC" }, "NSSUTIL": { "minVersion": "3.22.3", "version": "3.22.3" }, "NSSSSL": { "minVersion": "3.22.3 Basic ECC", "version": "3.22.3 Basic ECC" }, "NSSSMIME": { "minVersion": "3.22.3 Basic ECC", "version": "3.22.3 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [ { "name": "Firefox Hello Beta", "version": "1.3.2", "isActive": true, "id": "[email protected]" }, { "name": "Multi-process staged rollout", "version": "1.0", "isActive": true, "id": "[email protected]" }, { "name": "Pocket", "version": "1.0", "isActive": true, "id": "[email protected]" }, { "name": "Search and New Tab by Yahoo", "version": "1.0.3", "isActive": true, "id": "jid1-16aeif9OQIRKxA@jetpack" }, { "name": "Skype", "version": "8.3.0.9150", "isActive": true, "id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}" }, { "name": "anonymoX", "version": "2.5.2", "isActive": false, "id": "[email protected]" }, { "name": "Bing Search", "version": "1.0.0.6", "isActive": false, "id": "[email protected]" } ], "experiments": [], "modifiedPreferences": {} }</nowiki></pre> It's beyond annoying and I avoid FF because of it, so any ideas ? ty

Izmjenjeno od strane cor-el

All Replies (15)

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Please explain the problem in detail. What is not loading?

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Youtube notifications only shows up half way,- as the thread exactly (or extremely close) like mine shows, and who also posted a picture with the UI applicable to that popup.

The 'bell' iin upper right corner of screen in youtube shows up and when I click it, the pop up is half page, tries to load content, never does , and I continue to see 'half' the window vertically ( size) compared to the other browsers.

The same Youtube notifications window that pops up in chrome and edge, do not here in Firefox.

ty

Izmjenjeno od strane cajunctionAI

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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As noted in my first post :'

" I am using Windows 10 64 bit and I tried everything, including safe mode, etc. etc. in the other thread ,and nothing is working. "

The answer therefore, is yes I started in safe mode, and the problem persisted.

ty

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Are you using any kind of blocking programs/add-ons? As a test, disable your protection programs.


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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BLocking program, like what ? ;)

I guess the answer is yes, as I have no idea to what you refer.

I have all addons disabled, yet the issue persists.

I tried the browser in safe mode still persisted.

Is it possible firefox has been infected , causing youtube not to work right, when the other browsers do work correctly with the youtube notifier?

I'll try booting into safebox with networking, but I don't see how its going to matter given that no other browser is causing problems unless a addon did something , can't rule it out :(

Rebooting, I"ll let you know afterwards.

thx

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Rebooted into safe mode, it didn't help, same exact problem.

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With the computer in safe mode could mean the problem is with the website.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Tried all, still the same problems with youtube.

I do not have the problems with chrome or edge.

thx for assistance

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Odabrano rješenje

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Ok thanks !;)

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Ok its fixed, but honestly , what did it I"m not sure unfortunately.

Everything I had tried wasn't helping, or maybe something I altered as per directions did fix it, only after resumming from hybernate this morning.

Ty so much for the info , something clealry did it, &/or maybe the malwarebytes free app clearing something after a resume from hybernate, no idea .

Ty so much

lee

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Hmmmm

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p.s.- Malwarebyes fround nothing even remotely problematic, so it wasn't that.

I did remove firefox and reinstall, and reenabled java I think it was.

Does the notification window rely on java to work ?

The only other likely change was setting proxy to off from its auto setting, could that have caused it ?

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