Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how can i retain BT desk top help on mozilla firefox page after 01-10-2016?

  • 5 odgovori
  • 4 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao the-edmeister

more options

my homepage is mozilla firefox and i use windows 10. i have been informed by BT that from 01-10-2016 i will be unable to use BT desktop help and should change to internet explorer, i would prefer to continue to use my firefox homepage. will this be possible?

my homepage is mozilla firefox and i use windows 10. i have been informed by BT that from 01-10-2016 i will be unable to use BT desktop help and should change to internet explorer, i would prefer to continue to use my firefox homepage. will this be possible?

Izabrano rješenje

Hi

I use BT myself and have never needed to make use of BT Desktop Help. In fact, on changing computers I have not needed to install it at all.

Unless you really need it or rely upon it, you can quite happily continue to use Firefox and your choice of homepage without it (I do!).

I hope this helps.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (5)

more options

Odabrano rješenje

Hi

I use BT myself and have never needed to make use of BT Desktop Help. In fact, on changing computers I have not needed to install it at all.

Unless you really need it or rely upon it, you can quite happily continue to use Firefox and your choice of homepage without it (I do!).

I hope this helps.

more options

on quite a few occasions i have needed BT desktop help to connect with broadband, and i have no doubt i will experience broadband connection problems inthe future, where else can i get help on those occasions?

Izmjenjeno od strane BOOFY

more options

Hi

If it is a connection issue, you should be able to get help directly from BT over the phone.

more options

on quite a few occasions i have needed BT desktop help to connect with broadband and i have no doubt i will experience broadband connection problems in the future, where else can i get help on those occasions?.

more options

What's the problem with using IE for that one purpose?

You may not be aware of it, but you can use multiple web browsers without problems - even simultaneously.