Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My remember username and password is turned off and I cannot select the button. How do I turn it own.

more options

My remember user name and password is turned off and I cannot check the box in the security panel. How do I turn it on?

My remember user name and password is turned off and I cannot check the box in the security panel. How do I turn it on?

Izabrano rješenje

You could check whether automatic private browsing was turned on. I'd start here:

"3-bar" menu button (or Tools) > Options

In the left column, click Privacy. If the selector on the right side says "Firefox will: Never remember history" change that to "Firefox will: Use custom settings for history"

Then check: is there a checkmark in the box for "Always use private browsing mode"?

If Yes: There's the problem.

If No: Could you check this next:

Open the Properties dialog for the shortcut you use to start Firefox. Either:

  • right-click a desktop shortcut
  • right-click a pinned taskbar icon, then right-click Mozilla Firefox

Normally, the Shortcut tab is selected automatically but, if not, click the Shortcut tab.

For 32-bit Windows, the Target line should be no more and no less than the following:

"C:\Program Files\Mozilla Firefox\firefox.exe"

If there is anything after that, does it mention "private" or similar?

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (3)

more options

Is it possible that you are operating Firefox in its automatic private browsing mode? In that mode, Firefox's password manager is disabled. (See second section of the article: Usernames and passwords are not saved)

If you prefer to use private windows, you might find an add-on to be your password manager. There are many... some are compared here: https://en.wikipedia.org/wiki/Comparison_of_password_managers

more options

That button was working a few days ago and I must have done something that caused it to go off. I need to know how to turn it back on. Thanks for the reply. Okie

more options

Odabrano rješenje

You could check whether automatic private browsing was turned on. I'd start here:

"3-bar" menu button (or Tools) > Options

In the left column, click Privacy. If the selector on the right side says "Firefox will: Never remember history" change that to "Firefox will: Use custom settings for history"

Then check: is there a checkmark in the box for "Always use private browsing mode"?

If Yes: There's the problem.

If No: Could you check this next:

Open the Properties dialog for the shortcut you use to start Firefox. Either:

  • right-click a desktop shortcut
  • right-click a pinned taskbar icon, then right-click Mozilla Firefox

Normally, the Shortcut tab is selected automatically but, if not, click the Shortcut tab.

For 32-bit Windows, the Target line should be no more and no less than the following:

"C:\Program Files\Mozilla Firefox\firefox.exe"

If there is anything after that, does it mention "private" or similar?