Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crash when visiting Google+

  • 9 odgovori
  • 13 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao bvaleriani

Hello

Every time I open Firefox and then when I visit Google+, Firefox crashes. Then I see Error Report window where I click "restart firefox" and then everything is ok.

I submited crash report several times and I have this problem since version 30 and it persists now in version 31.

I'm using Ubuntu 14.04 32-bit so I opened firefox with terminal to see what's wrong and this is what I get:

(process:8059): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

(firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::sm-connect after class was initialised

(firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::show-crash-dialog after class was initialised

(firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::display after class was initialised

(firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::default-icon after class was initialised

    • (firefox:8059): CRITICAL **: gst_app_src_set_size: assertion 'GST_IS_APP_SRC (appsrc)' failed
    • (firefox:8059): CRITICAL **: gst_app_src_set_size: assertion 'GST_IS_APP_SRC (appsrc)' failed


Best regards

Hello Every time I open Firefox and then when I visit Google+, Firefox crashes. Then I see Error Report window where I click "restart firefox" and then everything is ok. I submited crash report several times and I have this problem since version 30 and it persists now in version 31. I'm using Ubuntu 14.04 32-bit so I opened firefox with terminal to see what's wrong and this is what I get: (process:8059): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed (firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::sm-connect after class was initialised (firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::show-crash-dialog after class was initialised (firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::display after class was initialised (firefox:8059): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::default-icon after class was initialised ** (firefox:8059): CRITICAL **: gst_app_src_set_size: assertion 'GST_IS_APP_SRC (appsrc)' failed ** (firefox:8059): CRITICAL **: gst_app_src_set_size: assertion 'GST_IS_APP_SRC (appsrc)' failed Best regards

Izabrano rješenje

That looks like a problem with GStreamer.

Try to set the media.gstreamer.enabled pref to false on the about:config page.

Pročitajte ovaj odgovor sa objašnjenjem 👍 5

All Replies (9)

Hi, Can you please copy the crash reports and paste them into a response? We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Odabrano rješenje

That looks like a problem with GStreamer.

Try to set the media.gstreamer.enabled pref to false on the about:config page.

I have the same problem - but there is no "media.gstreamer.enabled" preference in my config!

If you are using windows then you won't see that preference, this is only for Linux.

Izmjenjeno od strane Alen Mašić

Ah, ok - that makes sense... but I'm having the exact same issue as described.... crashes 100% of the time when going to any Google+ page.

Windows 7-64, latest FF, minimal plug-ins

Hi bvaleriani

That are out-of-memory crashes where all available memory is used up causing Firefox to crash.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Did all that - made no difference. Something about Google+ that Firefox doesn't like at all!