Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

On Mac 10.6.8 using Firefox 19.02 and am suddenly getting a redirect to a YouTube page when I go to search on Google or click Google results. How do I fix?

  • 2 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা spoondog

spoondog
spoondog
more options

I have been experiencing this for a couple of weeks. On almost every search. It always goes to the same YouTube page about how to make a YouTube video -- but I NEVER searched for that info. I've read this is a virus or trojan or some sort of malware that it's very difficult to get rid of. One user suggested the ONLY way he could get rid of it was to completely uninstall Firefox and reinstall. If I need to uninstall and reinstall, what cheap (free?) software can I use to uninstall every remnant? Most importantly, how can I be sure to save all of my bookmarks, user names and passwords somewhere to reinstall later? Or, is there any easier way to fix this wonky redirect issue?

Thank you in advance

I have been experiencing this for a couple of weeks. On almost every search. It always goes to the same YouTube page about how to make a YouTube video -- but I NEVER searched for that info. I've read this is a virus or trojan or some sort of malware that it's very difficult to get rid of. One user suggested the ONLY way he could get rid of it was to completely uninstall Firefox and reinstall. If I need to uninstall and reinstall, what cheap (free?) software can I use to uninstall every remnant? Most importantly, how can I be sure to save all of my bookmarks, user names and passwords somewhere to reinstall later? Or, is there any easier way to fix this wonky redirect issue? Thank you in advance

সমাধান চয়ন করুন

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 2

All Replies (2)

user633449
user633449
more options

চয়ন করা সমাধান

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

spoondog
spoondog প্রশ্নের মালিক
more options

Thank you so much, Tylerdowner!

This seems to have completely fixed the problem.