having problems clicking on a tab
on a tab or menu, im not able to click on it once ive upgraded to the new firefox version..that little clicking hand doesnt come up at times and i cant click on certain tabs..please help thanks
All Replies (4)
Hi,
You can try to update Firefox to check if the problem disappears: https://www.mozilla.org/en-US/firefox/new/ The latest version is 11 (Firefox Help (Alt + H) > About.
If the problem persists in the new version, please check in Safe Mode.
Troubleshooting Extensions and Themes
Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.
it didnt work..that little hand that comes up when trying to open a bar, tab or say email doesnt pop up so now i cant open menus or anything as i normally would
Please also check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).
That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.