সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

My master password stopped working (and I didn't change it?).

  • 5 উত্তরসমূহ
  • 56 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা DoraLorraine

more options

Suddenly (literally) my master password has stopped being recognized by my computer. When I type in the "old" password to change it to something new, it doesn't recognize the old one either. Any advice???

This happened

Every time Firefox opened

== Today. No good reason/cause is apparent.

Suddenly (literally) my master password has stopped being recognized by my computer. When I type in the "old" password to change it to something new, it doesn't recognize the old one either. Any advice??? == This happened == Every time Firefox opened == Today. No good reason/cause is apparent.

সমাধান চয়ন করুন

Hi,

This link will show you how to reset your master password. https://support.mozilla.com/en-US/kb/Forgot+my+master+password

I hope this help's.

Kind Regards,


Cody Bush (cbush15)

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (5)

more options

চয়ন করা সমাধান

Hi,

This link will show you how to reset your master password. https://support.mozilla.com/en-US/kb/Forgot+my+master+password

I hope this help's.

Kind Regards,


Cody Bush (cbush15)

more options

Thanks. Reset worked. But still curious - anyone seen this before? I've literally never changed (or tried to change) the MP. But it suddenly stopped working...

more options

You should make a backup of key3.db and signons.sqlite to prevent losing passwords. --- To backup or restore passwords in Firefox 3.5/6 you need two files: key3.db and signons.sqlite (previous versions of Firefox used a file signons#.txt).

Key3.db stores the encryption key for the signons.sqlite or signons#.txt file and without that matching key3.db file you can't access the encrypted password. You can look at the Password Exporter extension to backup and restore the names and passwords.

See also http://kb.mozillazine.org/Password_Manager#Backing_up_and_restoring_passwords

more options

No Problem :)

Happy to Help


Kind Regards,


Cody Bush (cbush15)

more options

Anonymous, YES... The same thing happened to me. I tried the fixes that were offered but none worked. Eventually I had to uninstall FF, search Window for any references and delete them and then reinstall.

    I didn't try again because I'm wondering if deleting History, Cookies, Temp Files etc... caused the problem???

     If that's the case I wouldn't like that at all.
    Does anyone know anything about this?

Thank You, DoraLorraine

DoraLorraine দ্বারা পরিমিত