New Firefox GPC 120 setting causes problems on Xfinity community forum
I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums (https://forums.xfinity.com/) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.)
Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.
andyross দ্বারা পরিমিত
All Replies (9)
I'm not seeing this banner with either or both DNT:1 and Sec-GPC:1 enabled.
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
I tried clearing cache and cookies. No change. Even worse, I had to re-clear them and log back in again because the reply box was missing again.
On another computer, with a FRESH install of Firefox and a FRESH profile with NO add-ons or other changes, I get the same thing. I don't think it's really Firefox related as much as Comcast/Xfinity not handling the flag properly.
Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having the same problem but my problem is with The Sony Community Forum. I enter my email as my Sign in ID then enter and it goes to the spinning grey circle on a white screen. My Memory and CPU gets high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have scanned for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about these Forums and Firefox. I have used Firefox for years and do not want to have to go to something else.
Respectfully, Don
new_aged2perfection দ্বারা পরিমিত
The new setting is NOT enabled by default. If it is off, then there is something else going on.
@ new_aged2perfection
Could you please start a new thread for your question?
Then you can provide more information like your operating system and installed add-ons.
- https://support.mozilla.org/en-US/questions/new
- https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
You can check for issues with Total Cookie Protection.
You can try a New Private Window.
The banner only seems to appear for IP addresses located in regions where GPC applies. The close button adds the "hide-banner" class but it does not have any associated style so it remains visible. I see the same on Chrome with a GPC enabler extension, it seems to be an untested configuration for this site.