We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Message list pane not showing messages SOLVED caused by add-on

  • 4 উত্তরসমূহ
  • 4 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Wayne Mery

more options

Hi, I have Thunderbird 115 on a Linux Manjaro installation with several email accounts. Everything worked just fine until my last working day. I came back today, Manjaro did a general update including Thunderbird (to 115.2.0-3) and now I have an issue with it. The "message list pane" is not showing any messages in neither account. Synchonisation is fine. The number of read/unread messages in the folder pane changes automatically when I do something in the webmail (e.g., Gmail). In addition, I can search for any messages in the general search, including the ones just sent/received. (But if I search for messages, I get the message "msgWindow.domWindow.gMessageDisplay is undefined" in the status bar.) Filter is not working though. I have already checked if I have accidentally selected any filter feature that conceals all messages. It doesn't seem to be the case. I have also checked in the Manjaro forum and it doesn't look anyone has had issues with it, so it doesn't seem to be a global problem.

Could anyone help me in this? Thanks!

Hi, I have Thunderbird 115 on a Linux Manjaro installation with several email accounts. Everything worked just fine until my last working day. I came back today, Manjaro did a general update including Thunderbird (to 115.2.0-3) and now I have an issue with it. The "message list pane" is not showing any messages in neither account. Synchonisation is fine. The number of read/unread messages in the folder pane changes automatically when I do something in the webmail (e.g., Gmail). In addition, I can search for any messages in the general search, including the ones just sent/received. (But if I search for messages, I get the message "msgWindow.domWindow.gMessageDisplay is undefined" in the status bar.) Filter is not working though. I have already checked if I have accidentally selected any filter feature that conceals all messages. It doesn't seem to be the case. I have also checked in the Manjaro forum and it doesn't look anyone has had issues with it, so it doesn't seem to be a global problem. Could anyone help me in this? Thanks!

Wayne Mery দ্বারা পরিমিত

সমাধান চয়ন করুন

Hi, sorry for my delay. My Thunderbird had two add-ons which I deactivated and reactivated, namely "Thunderbird Conversations" and "No Message Pane Sort". After doing that and initialising Thunderbird, the messages reappeared. The curious thing is that I have exactly the same add-ons in another Thunderbird 115 installation (also Manjaro) and this one never experience the problem... But it makes sense that at least "No Message Pane Sort" might have caused the issue.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (4)

more options

Is it better with 115.2.2 or 115.2.3? Are you using View > Folders > Unified? Is it better with View > Folders > All?

more options

if the folder pane and the message list pane are blank, then the pane system did not initialize. We find so far that users have a folder that causing the problem, and the name of the folder will likely be shown in the error console

Check tools > developer > error console for errors (not warnings) about folders or panes. Please post what you find.

more options

চয়ন করা সমাধান

Hi, sorry for my delay. My Thunderbird had two add-ons which I deactivated and reactivated, namely "Thunderbird Conversations" and "No Message Pane Sort". After doing that and initialising Thunderbird, the messages reappeared. The curious thing is that I have exactly the same add-ons in another Thunderbird 115 installation (also Manjaro) and this one never experience the problem... But it makes sense that at least "No Message Pane Sort" might have caused the issue.

more options

THanks for sharing the solution.

It points out the value of doing Help > Troubleshoot Mode early, which I failed to recommend