সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

TB re-install/import ONLY local folders?

  • 6 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 7 দেখুন
  • শেষ জবাব দ্বারা mail1423

more options

After a complete hard drive meltdown, I had to re-install windows (10 Pro) and then TB, which is now a blank slate. I have my old profile stored. But in it, my two primary e-mail accounts were POP3 (alongside a number of IMAP accounts) and I was never sure how to switch them to IMAP without having to change the e-mail addresses. And I always quickly moved e-mails out of the inbox into a series of local folders for storage. So pretty much everything I need to reference is in some kind of local folder. So my question is: 1. Is it possible to selectively import local folders from an old TB profile into my newly-installed TB? OR 2. Should I load my old profile and then try to change the two primary accounts to IMAP and can I/how do I do that while keeping the e-mail address? I currently have the new TB on my desktop and the old TB with my profile on my laptop with the "check for new messages" disabled on all accounts. NB I am 60+ and while relatively computer literate for my age, maybe somebody could ... to quote Tom Hanks ... explain it to me like I'm a 3-year-old :0 TIA for any help, Rebecca

After a complete hard drive meltdown, I had to re-install windows (10 Pro) and then TB, which is now a blank slate. I have my old profile stored. But in it, my two primary e-mail accounts were POP3 (alongside a number of IMAP accounts) and I was never sure how to switch them to IMAP without having to change the e-mail addresses. And I always quickly moved e-mails out of the inbox into a series of local folders for storage. So pretty much everything I need to reference is in some kind of local folder. So my question is: 1. Is it possible to selectively import local folders from an old TB profile into my newly-installed TB? OR 2. Should I load my old profile and then try to change the two primary accounts to IMAP and can I/how do I do that while keeping the e-mail address? I currently have the new TB on my desktop and the old TB with my profile on my laptop with the "check for new messages" disabled on all accounts. NB I am 60+ and while relatively computer literate for my age, maybe somebody could ... to quote Tom Hanks ... explain it to me like I'm a 3-year-old :0 TIA for any help, Rebecca

সমাধান চয়ন করুন

All Replies (6)

more options

Okay, I'll go step by step. I think you're best approach is to restore the profile first and then do the POP to IMAP switch. Here goes... - Since TB is already installed, you should see this folder setup in Windows File Explorer: - c:\users\<yourID>\appdata\roaming\thunderbird\profiles\

  copy your profile there, so that it is in the 'profiles' folder (actually, you can place your profile folder anywhere on computer that you wish. It's just easier for TB to locate here.) 

- start TB. It will prompt for an email id. Ignore that. Click the 'home' tab at top. - now right-click near top of panel and activate 'menu bar'. - now click help>moretroubleshootinginformation. - now scroll down to Profiles and click 'about:profiles' - the next screen should show yours. Click to activate it and TB should accept the accounts. At this point all is working, but some accounts are POP3 that you want to convert. Here are steps to convert: - Just create two IMAP accounts for the POP3 accounts, just as though the POP3 accounts weren't there, keeping email ids, etc. Be sure that, when done, there is an smtp server for each account. That is, if you have two POP accounts and two IMAP accounts, that there are FOUR smtp servers shown. At this point, you should be able to remove the POP accounts - tools>accountsettings>Account actions

Let me know how it goes.

more options

Hi David,

Thanks for your help. The problem I'm now having is that TB is not showing the "old" profile. I can see it in the profiles directory, but it isn't on offer under troubleshooting or when I start with the -p switch. I know it's a working profile, because I can run it on my laptop. I guess I don't really understand the architecture. I have often copied this profile back and forth between desktop and laptop and never had a problem, so I'm assuming it has something to do with the new TB installation.

Any suggestions?

TIA Rebecca

more options

Okay, assuming it is the desired profile, you can do this: - start with the -p switch - click the button 'create profile'

  step 1: enter a name to identify it, such as MYPROFILE  - this must be the first step
   step 2: click the browse button to locate and select that desired profile.  

close the screen and you should be done. Let me know how it goes.

more options

OK, that worked, thanks so much! I am now at least back to where I started before the meltdown. Sorry for being dense, but can you confirm that this is how I change my primary mail from POP to IMAP? What I'm unclear on is how/whether I can create two accounts with the same e-mail address.

My primary mail address is [email protected]. It is currently POP3 with incoming mail going into a local folder inbox.

So in TB, I 1. Under acct/server settings for [email protected], uncheck all the "check messages" boxes. 2. Create a new account with the same address, [email protected] and set it to IMAP. 3. Once I see that the IMAP [email protected] is working, I can delete the other (POP) [email protected]?

TIA, Rebecca

more options

Yes, Rebecca, it's that easy. TB isn't looking at email id alone, but whether IMAP or POP, so you're good. But be sure to check before removing the POP accounts that you have an smtp server for each of the four accounts.

more options

চয়ন করা সমাধান

Thanks so much for your help!