We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

cannot receive emails...incoming password error..

  • 3 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 9 দেখুন
  • শেষ জবাব দ্বারা sfhowes

more options

I haven't received emails in Thunderbird since yesterday afternoon. This morning there were no new emails. I clicked on "get messages" and eventually received an error message stating that the inbound server password for my email address was in error. I went to my server "yahoo.com" and saw new emails there from when I last looked at them yesterday. I went to your troubleshooting page and performed the "delete password and reset password" procedure and it failed again. I tried restarting Thunderbird in Safe mode....it failed again. I re-downloaded Thunderbird and re-installed it. It still fails the same way. always telling me to try again later. My emails and passwords are working fine on Yahoo.com email website so there is no problem with the server.

I haven't received emails in Thunderbird since yesterday afternoon. This morning there were no new emails. I clicked on "get messages" and eventually received an error message stating that the inbound server password for my email address was in error. I went to my server "yahoo.com" and saw new emails there from when I last looked at them yesterday. I went to your troubleshooting page and performed the "delete password and reset password" procedure and it failed again. I tried restarting Thunderbird in Safe mode....it failed again. I re-downloaded Thunderbird and re-installed it. It still fails the same way. always telling me to try again later. My emails and passwords are working fine on Yahoo.com email website so there is no problem with the server.

সমাধান চয়ন করুন

Is this with an AT&T/Yahoo account? If so, you need to generate a secure mail key and use that in place of the password in TB.

https://www.att.com/support/article/dsl-high-speed/KM1010523/

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (3)

more options

চয়ন করা সমাধান

Is this with an AT&T/Yahoo account? If so, you need to generate a secure mail key and use that in place of the password in TB.

https://www.att.com/support/article/dsl-high-speed/KM1010523/

more options

Thanks for the help. Now if only somebody would realize that a simple notification to the user that a change needs to be made to their system would be helpful if sent out when the change became necessary, or, better yet, attach the "fix" procedure to the error message box when the first failure occurs.

more options

The number of AT&T customers who use desktop mail apps is probably small compared to those who use webmail or mobile apps, so they don't consider it a priority to publicize such changes - until it leads to loss of revenue.