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Tag options have disappeared

  • 4 উত্তরসমূহ
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  • শেষ জবাব দ্বারা Toad-Hall

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Normally, when I right-click a message and hover over the Tag option on the drop-down list a box appears next to it which has my different Tag options. In the last couple of days, when the box appears it has New Tag, Manage Tags and Remove All Tags, but my tag options for actually tagging the message do not appear.

When I go to Options > Display > Tags, my Tag options are there. So, I have tags, I just cannot use them. I do not know if Thunderbird updated recently or what has caused the problem. Does anyone know what I can do to make them available again? I am using Thunderbird 52.8.0 (32-bit)

Normally, when I right-click a message and hover over the Tag option on the drop-down list a box appears next to it which has my different Tag options. In the last couple of days, when the box appears it has New Tag, Manage Tags and Remove All Tags, but my tag options for actually tagging the message do not appear. When I go to Options > Display > Tags, my Tag options are there. So, I have tags, I just cannot use them. I do not know if Thunderbird updated recently or what has caused the problem. Does anyone know what I can do to make them available again? I am using Thunderbird 52.8.0 (32-bit)
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

সমাধান চয়ন করুন

I notice you have 'Edit mail subject' below Tag.

This implies you have some additional addon extensions.

Please test in Thunderbird Safe Mode and tell me if you have the same issue. 'Help' > 'Restart with add-ons disabled'

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 2

All Replies (4)

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চয়ন করা সমাধান

I notice you have 'Edit mail subject' below Tag.

This implies you have some additional addon extensions.

Please test in Thunderbird Safe Mode and tell me if you have the same issue. 'Help' > 'Restart with add-ons disabled'

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Hey Toad-Hall,

The Add-on "Exchange EWS Provider" was the culprit. I have had it for a long while. Don't know why it would start causing a problem after all this time, but when I disabled it the Tags showed up like normal. Thanks!

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What is Minicque9000?

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brlouis sorry for any inconvenience. It would appear the person was spamming this question. Their comments have been removed.