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Cant play netflix content, getting error code F7701-1003

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I have the latest version firefox, netflix giving me a playback error stating firefox is preventing playback. is there a solution for this or do I need to change browsers.

I have the latest version firefox, netflix giving me a playback error stating firefox is preventing playback. is there a solution for this or do I need to change browsers.

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This is Netflix's article on how to troubleshoot the issue: https://help.netflix.com/en/node/32661

Does anything there help?