Why do my sync tabs work between Windows and Mac, but bookmarks not syncing?
I have created a new FireFox account to sync between a new Windows laptop and new Mac. My tabs are syncing correctly, so I know they're connected. However, my bookmarks are not syncing. I chose to sync all items when setting up both accounts. I restarted both machines just in case that would help. Thank you for any help you can offer.
All Replies (5)
How many bookmarks do you have? (+/-)
You can open about:sync-log via the location bar to see if there are recent error logs available.
You can upload a recent log if the log is too big to put in a reply.
TyDraniu said
How many bookmarks do you have? (+/-)
On the Windows computer 10 folders (each contains about 10 bookmarks) and a couple individual bookmarks. All on the Bookmarks Toolbar.
cor-el said
You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.
There are errors: Name Size Last Modified File:error-sync-1513779892762.txt 87 KB 12/20/2017 8:24:52 AM File:error-sync-1513788953183.txt 12 KB 12/20/2017 10:55:53 AM File:error-sync-1513788958361.txt 18 KB 12/20/2017 10:55:58 AM File:error-sync-1513800143992.txt 10 KB 12/20/2017 2:02:24 PM File:error-sync-1513803204000.txt 22 KB 12/20/2017 2:53:24 PM File:error-sync-1513803912723.txt 6 KB 12/20/2017 3:05:12 PM File:error-sync-1513804513746.txt 15 KB 12/20/2017 3:15:13 PM File:error-sync-1513863809882.txt 11 KB 12/21/2017 7:43:29 AM File:error-sync-1513874241374.txt 6 KB 12/21/2017 10:37:21 AM File:error-sync-1513874619921.txt 15 KB 12/21/2017 10:43:39 AM File:error-sync-1513875331499.txt 6 KB 12/21/2017 10:55:31 AM
How do I interpret this?
Judging by the number of available reports, you regularly appear to have issues with Sync. You can paste the content of a recent error log in a reply. Then we can check what goes wrong. If this is about bookmarks then there can probably be a problem with places.sqlite
If you exceed the allowable size for a reply then save the log to the website posted above and post the link in the reply.
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