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Firefox crashed and lost all my extensions

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা FredMcD

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Firefox Quantum crashed, when I restarted all my extensions were gone.

If this is going to be a regular thing I may have to revert to Opera....

Firefox Quantum crashed, when I restarted all my extensions were gone. If this is going to be a regular thing I may have to revert to Opera....

All Replies (2)

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First, Type about:preferences#advanced<enter> in the address bar. Under Advanced, Select Update.

v57+; Type about:preferences#general<enter> in the address bar. Select Update.

Check the settings.

Also turn off Use a background service to install updates


Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support