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My filter on sent messages repeats itself and won't stop until I cancel it

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 6 দেখুন
  • শেষ জবাব দ্বারা cocotours

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I receive email requests from potential customers for our services. I have configured about 50 HTML stationery templates, and when replying to a request, I just select the stationery file that best meets the request.

I would like my assistant to automatically receive a copy of all these replies, so in all my stationery templates I have included a text string (the letters "gyf").

The problem I have is that if someone writes to me, I reply with the template which contains "gyf" in the body, so the filter I have set up for sent messages automatically sends my assistant a copy. However, the filter repeats itself, also sending my assistant a copy of the copy I sent her. Unless I stop the filter, it just keeps reforwarding the same message to her.

I would be very grateful for your suggestions or any help you can offer.

Steve

I receive email requests from potential customers for our services. I have configured about 50 HTML stationery templates, and when replying to a request, I just select the stationery file that best meets the request. I would like my assistant to automatically receive a copy of all these replies, so in all my stationery templates I have included a text string (the letters "gyf"). The problem I have is that if someone writes to me, I reply with the template which contains "gyf" in the body, so the filter I have set up for sent messages automatically sends my assistant a copy. However, the filter repeats itself, also sending my assistant a copy of the copy I sent her. Unless I stop the filter, it just keeps reforwarding the same message to her. I would be very grateful for your suggestions or any help you can offer. Steve

সমাধান চয়ন করুন

how about adding an and clause that excludes your assistants email address.

Body contains. and To is not [email protected]

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 2

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চয়ন করা সমাধান

how about adding an and clause that excludes your assistants email address.

Body contains. and To is not [email protected]

Matt দ্বারা পরিমিত

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Many thanks, problem resolved.