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Hung screen because of plugin (32-bit) not working... doesn't say which plugin!

  • 7 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
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  • শেষ জবাব দ্বারা FredMcD

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I am on a 64-bit setup of Win10. Don't know whether the new version of Firefox 47 is in 32 or 64-bit, and I can't tell which plugin is causing the problem.

I am on a 64-bit setup of Win10. Don't know whether the new version of Firefox 47 is in 32 or 64-bit, and I can't tell which plugin is causing the problem.

সমাধান চয়ন করুন

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Change all plugins to Ask and see what happens.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (7)

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Firefox may have found any number or variety of plugins on your system... Does the error look like the following screenshot from this thread: After visiting Food.com, got this message that now pops up when I use Firefox.

https://support.cdn.mozilla.net/media/uploads/images/2016-06-17-16-05-11-0a97c1.png

You could try the suggestions I made in that thread:

Try clearing Firefox's cache in case you're reloading a corrupted page:

See: How to clear the Firefox cache

If you have a large hard drive, that might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

You might also try disabling any plugins you don't need. Open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Then on the right side set non-essential plugins to "Never Activate" to disable them. If the problem goes away, perhaps one of those is not starting properly or got corrupted??

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Thanks for the suggestions, but I've tried both and It did not fix the problem, and, Yes, it appears to be the same issue your were having;, although clearing the cache and de-activating some plugins has not worked.

I even tried installing the latest Javascript for 32-bit. I also tried refreshing and reinstalling Firefox, but none of this has worked.

I guess I'll have to leave this question open in case anyone has other ideas and comments worth trying.

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চয়ন করা সমাধান

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Change all plugins to Ask and see what happens.

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Eureka!!!!

This one worked... Thanks guys. Keep up the good work for Mozilla!

Adrian McG

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This is good to hear. Now, please set the Adobe plugins to Always Active.

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We're still working on finding the bad plugin. If Adobe has no problem, then we try another.