43.0.1 continually crashing also crashing in 'safe mode'. Updated to 43.0.2 - same problem (84 times in the last 5 days)
43.0.1 continually crashing, no particular website. Tried restarting in 'safe mode', crashed after 7 minutes. Updated to 43.0.2, crashed after 5 minutes and another 6 times in the next 3 hours. I do not have the Nvidia app installed. Last 5 crashes:bp-9097d21b-5b07-44ba-8377-e21bc2160106 bp-20312f64-e375-4fc7-b119-c70252160106 bp-97cb3651-9ae6-4127-8cac-e21872160106 bp-3e40cc5f-5779-4c39-aaee-34ca92160106 bp-e03d7aa3-07ea-44e9-80c3-827612160106 bp-11fa9bc3-1b5e-49ad-909d-1cca02160106
সমাধান চয়ন করুন
Post the reports for the last two days.
Product Firefox Version 43.0.4
Signature base::MessagePumpForUI
System Memory Use Percentage 87
Rooksbas.DLL = Windows
RapportGP.DLL
RapportUtil.dll
Disable Rapport as a test.
প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1All Replies (5)
hi mjlew, these issues seem to be caused by older versions of trusteer rapport in some cases. so please make sure that you update this software on your device to the latest version!
Uninstalled Trusteer Rapport and re-installed latest download. Firefox updated to 43.0.4. ........Still crashing. Latest reports:
bp-48d2d13d-dde3-412b-b27c-aa1c42160107 bp-ce36d696-cc33-411f-a116-b04322160107
Product Firefox Version 43.0.4 Build ID 20160105164030 Release Channel release OS Windows NT OS Version 10.0.10240
bp-48d2d13d-dde3-412b-b27c-aa1c42160107
Signature nsAppShell::ProcessNextNativeEvent
System Memory Use Percentage 82
Attention Sumo's there are 10 related bug reports
Rooksbas.DLL = Windows
RapportGP.dll = Rapport@ Trusteer Ltd
RapportUtil.dll
evernote_native.bin = Evernote
icudt55.dll = International Components for Unicode +++++++++++++++++++++++++++++++ bp-ce36d696-cc33-411f-a116-b04322160107
Product Firefox Version 43.0.2
Signature base::MessagePumpWin
System Memory Use Percentage 86
Rooksbas.DLL = Windows
rooksdol.dll = Rapport
RapportTanzanEx430.DLL
RapportGP.DLL
RapportUtil.dll
trf.dll = Rapport (Boost Connect)
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Disable / update Rapport and Evernote
1. Corrupted files repaired. 2. Unwilling to update graphics driver as very large and, last time, crashed the whole system due incompatability with Windows 10 and left me with no picture necessitating boot from repair media and all the associated mess - many hours!! 4. Rapport updated Evernote add-on disabled.
Still crashing - 6 times so far today, but not as often. Latest crash report....
bp-954f83d6-a2bf-4ed0-913d-f190d2160107
চয়ন করা সমাধান
Post the reports for the last two days.
Product Firefox Version 43.0.4
Signature base::MessagePumpForUI
System Memory Use Percentage 87
Rooksbas.DLL = Windows
RapportGP.DLL
RapportUtil.dll
Disable Rapport as a test.