Firefox cant fine one paticular server, My wifi account. It did find it before
I have a Vodafone WiFi router. I have a shortcut on my desktop (app) I also have a shortcut in the shortcuts bar on my Firefox homepage. I use this to check my balance (namely how many MB left or to open the account to read text messages Vodafone send. Suddenly Firefox send me a message "Firefox can't find the sever" I try and open this with Chrome and the same happens and also with internet explorer. I don't use Chrome or explorer I went their to check. This only happens With this Vodafone. I uninstalled the program. and reinstalled. I restarted my laptop. I checked with Kaspersky and followed their suggestion Full scan and looking for unwanted programs. Nothing helps. Please help.
All Replies (4)
It could be the web site changed it's setup. Log in to the main page. Then work your way to what you want. Then create new shortcuts.
The web browser has not been changed. I can access this from another device on the same address. Today when I tried to access Sky Sport from my short cut bar I get yesterdays page. when I go to chrome I get today's page. The has happened before and I deleted all the shortcuts from the bar and imported them again from Chrome. The worked. I seem to have a problem. I don't have many addons so don't know what to do. I like Firefox I like the use of the addons, in fact I like everything about Fire \fox. I am 70 years old but am not an old person and get involved with my laptop. Now I need help.
Do you have any blocking add-ons / programs?
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.
- http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
- http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked