having thouble getting on bank i put in pass word a blue line cums up on the buttom of skarin and password goes there sorry for the spilling
on back site when l put in my pass word a blue line comes up down desk top and all the letters come up blue line with find page highlight all in a box match case please help
on back site when l put in my pass word a blue line comes up down desk top and all the letters come up blue line with find page highlight all in a box match case please help
All Replies (1)
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"