We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

hyperlinks outside browser do not work

  • 3 replies
  • 6 have this problem
  • 8 views
  • Last reply by user669794

user996508
user996508
more options

Hello, I downloaded the latest update for Win8.1 and now hyperlinks outside of the browser (including Thunderbird) don't work any more. They only work when IE is set as default, but when I set FF as default, nothing happens when I click a hyperlink. Please help.

Hello, I downloaded the latest update for Win8.1 and now hyperlinks outside of the browser (including Thunderbird) don't work any more. They only work when IE is set as default, but when I set FF as default, nothing happens when I click a hyperlink. Please help.

Chosen solution

Never mind. The problem seems to have fixed itself :)

Read this answer in context 👍 1

All Replies (3)

user669794
user669794
more options

At first try the following steps

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

See also

user996508
user996508 Question owner
more options

Chosen Solution

Never mind. The problem seems to have fixed itself :)

user669794
user669794
more options

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.