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Inbox one email "From" detail not related to who email is From. Other Inbox listed emails are empty. Problem after Firewall deleted malware messages.

  • 1 reply
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  • Last reply by christ1

harrsjd
harrsjd
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Problem follows from Internet Security program deleting malware messages.

The "From" part of the next message received was for a completely different sender and therefore not related to the email.

All other messages listed under Inbox are empty, so some form of corruption has occurred.

Problem not critical as I could either just delete all inbox entries or uninstall/reinstall Thunderbird.

But is there any kind of fix I could try first.


regards

John Harris

[email protected]

Problem follows from Internet Security program deleting malware messages. The "From" part of the next message received was for a completely different sender and therefore not related to the email. All other messages listed under Inbox are empty, so some form of corruption has occurred. Problem not critical as I could either just delete all inbox entries or uninstall/reinstall Thunderbird. But is there any kind of fix I could try first. regards John Harris [email protected]

Chosen solution

The problem is with your profile, so re-installing won't do anything.

In general it isn't a good idea to let your anti-virus s/w scan your Thunderbird profile folder, and incoming and outgoing messages.

Wrt your problem, try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

The problem is with your profile, so re-installing won't do anything.

In general it isn't a good idea to let your anti-virus s/w scan your Thunderbird profile folder, and incoming and outgoing messages.

Wrt your problem, try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder