Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are tabs that say redirecting open and have nothing to do with the site i am working with and how do i stop this

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

Easy example just clicking an email It will open a tab to play a game or to install flp media player I also work with ebay I go to click on an item then a new tab opens saying redirecting and goes to an add. website I tried the ask before installing for the cookies thing but even just getting to this page a window opened for allowing a cookie i assumed it was for firefox so i allowed it now a window opened for a game {Forge of Empires} this is getting to be a pain I'm thinking of going back to IE

Easy example just clicking an email It will open a tab to play a game or to install flp media player I also work with ebay I go to click on an item then a new tab opens saying redirecting and goes to an add. website I tried the ask before installing for the cookies thing but even just getting to this page a window opened for allowing a cookie i assumed it was for firefox so i allowed it now a window opened for a game {Forge of Empires} this is getting to be a pain I'm thinking of going back to IE

All Replies (2)

more options

Hello,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Thank you.

more options

Is this about allowing cookies?

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history": Cookies: ask me every time

See also:

The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.