Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

installed superspyware still getting anoying pop up ads in text

  • 1 reply
  • 3 have this problem
  • 11 views
  • Last reply by cor-el

addtony
addtony
more options

on pages of text some words have yellow backgrounds if the cursor goes over it up pops a box with ads that are not related to my page content

on pages of text some words have yellow backgrounds if the cursor goes over it up pops a box with ads that are not related to my page content

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.