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WHY DOES "tHE cONNECTION WAS RESET" keep me out of Netflix?

  • 1 reply
  • 9 have this problem
  • 14 views
  • Last reply by philipp

JoeHenry
JoeHenry
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Every time I try to go to Netflix I get "The connection to the server was reset while page was loading.I don't have any trouble going to other websites. Iv tried Google,Internet Explorer and others and I get the same thing.Sometimes I can get to the login part at Netflix then I get "The connection to the server was reset while page was loading".I called Netflix and I was told nothing is wrong on their end. I dont know much about computers,dont own one.Use the computer at work. So there might be alot I dont know. Any help would be appreciated.

Every time I try to go to Netflix I get "The connection to the server was reset while page was loading.I don't have any trouble going to other websites. Iv tried Google,Internet Explorer and others and I get the same thing.Sometimes I can get to the login part at Netflix then I get "The connection to the server was reset while page was loading".I called Netflix and I was told nothing is wrong on their end. I dont know much about computers,dont own one.Use the computer at work. So there might be alot I dont know. Any help would be appreciated.

All Replies (1)

philipp
philipp
  • Moderator
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hello JoeHenry, you're using a very outdated version of the browser. please first update firefox to the latest version as soon as possible and bring your plugins up to date (some of them are out-dated & have security vulnerabilities that are actively exploited on the web), and see if this can already address the problem...