We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error during firefox sync account creation, do I need to make a new email now?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

scrndude
scrndude
more options

So I tried to make a firefox sync account years ago when it was first made, but I messed something up and never got the email confirmation to finish creating the account. I said "Forget this!" and went to do something else.

Yesterday I wanted to sync my desktop firefox with my new laptop, and tried to make a firefox sync account. I used my new primary email address, entered the account information and captcha in, and started the creation. The verification stage was taking a very long time, so I thought I had entered the captcha incorrectly, so I tried entering the captcha again.

That caused the verification to fail, and now I have another email address in firefox sync limbo. Is there anything I can do? I'm running out of email addresses! :\

So I tried to make a firefox sync account years ago when it was first made, but I messed something up and never got the email confirmation to finish creating the account. I said "Forget this!" and went to do something else. Yesterday I wanted to sync my desktop firefox with my new laptop, and tried to make a firefox sync account. I used my new primary email address, entered the account information and captcha in, and started the creation. The verification stage was taking a very long time, so I thought I had entered the captcha incorrectly, so I tried entering the captcha again. That caused the verification to fail, and now I have another email address in firefox sync limbo. Is there anything I can do? I'm running out of email addresses! :\

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, you could try if a reset email is sent to your account when you use https://account.services.mozilla.com/forgot