Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Blanked out update button-non-operable

more options

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Acoo Browser; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTbF-ET/5.15.2.23037) Timestamp: Sat, 2 Mar 2013 22:07:56 UTC


Message: A problem has occurred in the Digital Rights Management component. Contact product support for this application. Line: 67 Char: 13 Code: 0 URI: http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

Any body know how to correct the non-operational update button?

Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Acoo Browser; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTbF-ET/5.15.2.23037) Timestamp: Sat, 2 Mar 2013 22:07:56 UTC Message: A problem has occurred in the Digital Rights Management component. Contact product support for this application. Line: 67 Char: 13 Code: 0 URI: http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp Any body know how to correct the non-operational update button?

All Replies (1)

more options

I'm confused... the page detects that you're using IE8 but you have this problem in Firefox? Is the page playing or trying to play Silverlight content??