Firefox can't load landing page (home page) when refresh 2 or 3 times on my computer.
Hello Guys,
I am admin of templaza.com and i have a problem when load home page with firefox. When i try to access to templaza.com, first time it loading very good and the second is good too. But when i try reload third time Firefox can load my website. It does not show any notice and seem it is loading non stop. I tried clear cache and refresh it's work. I think this is cache problem, I tried google to find solution but no luck.
I tried on Chrome, IE and Safari, all of them load my website good no error. I tried on other computers with Firefox then they loading good without error. I tried uninstall Firefox and reinstall but no luck :(
Please give me an advise for this problem. My Firefox version is 16.0.1 I am using Kaspersky Internet Security and i tried turn it off and refresh firefox but no luck :(
Pleaseeeee help me. Firefox is my love with firebug but I can not work with my website on it, right now.
Thanks & Best Regards,
Sonle
Chosen solution
Hi Sonie, sorry you are having problems.
You seem to be trying the correct trouble shooting steps and seem to have narrowed it down so that it appears to be a problem on your computer.
Just a hunch but I would try disabling Firefox Firebug as a first step, as that is not something I leave running unless it is needed.
If that fails then try Firefox in SafeMode then create and try a new clean profile.
- Diagnose Firefox issues using Troubleshoot Mode
(I would not at this stage recommend the ResetFirefox option) - http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
(before using the new profile check it has no extensions or plugins showing up by default)
I suppose at present you are not sure whether or not other sites are causing a similar problem because you probably manly repeatedly open your own site.
Read this answer in context 👍 2All Replies (5)
Chosen Solution
Hi Sonie, sorry you are having problems.
You seem to be trying the correct trouble shooting steps and seem to have narrowed it down so that it appears to be a problem on your computer.
Just a hunch but I would try disabling Firefox Firebug as a first step, as that is not something I leave running unless it is needed.
If that fails then try Firefox in SafeMode then create and try a new clean profile.
- Diagnose Firefox issues using Troubleshoot Mode
(I would not at this stage recommend the ResetFirefox option) - http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
(before using the new profile check it has no extensions or plugins showing up by default)
I suppose at present you are not sure whether or not other sites are causing a similar problem because you probably manly repeatedly open your own site.
Modified
Hi John,
I created a new profile and try with our website. Wow, It works :) I refresh more than 10 times and no problem happen.
Thank you for great support! I think the problem related to some addons. I will try to re-install addons and see how it works.
Best Regards,
Sonle
I update this post to inform the problem happen because i install HTML Validator 0.9.5.1.
I just remove this addons and Firefox is working good right now.
Best Regards,
Sonle
Glad you figured out what the cause was, thanks for posting back.
I edited one of my earlier posts I intended to suggest disabling Firebug, not Firefox, it may be worth checking if that is involved with your problems. If it is a problem with HTML Validator
- I note they have a forum, and it may be worth reporting a problem/bug over there http://www.htmlpedia.org/phpBB/
- The validator is possibly something that is not needed all the time.
- Online tools may be handy sometimes for instance
http://validator.w3.org/
http://validator.w3.org/unicorn/
I just submit a topic on their forum. http://www.htmlpedia.org/phpBB/viewtopic.php?f=9&t=1584
Their addon may not work with HTML 5 and Google Rich snippets.
Best Regards, Sonle