Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My videos on my own website dont work in firefox but do in Safari/ IE/ ipad/ etc ex: http://www.lumitone.com/#/ceremony-samples/

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

ginstergti
ginstergti
more options

I thought my code was wrong so I changed it on 1 specific file so far here with the new doctype rules but it still does not work ex: 

��<!DOCTYPE html> <html> <title>2007 Demo Reel</title> <body> <iframe src="http://player.vimeo.com/video/8489164?portrait=0&autoplay=1" width="640" height="360" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe> </body> </html>

I think the problem is the popup window loads the 2 question mark symbols in diamonds but if you look at the actual html the symbols are not in it and if I ask firefox to load the html locally it works fine. My customers can not see my videos and I am very frustrated. The site loads fine in every other browser I can think of on Mac, PC, mobile device

I thought my code was wrong so I changed it on 1 specific file so far here with the new doctype rules but it still does not work ex: <pre><nowiki>��<!DOCTYPE html> <html> <title>2007 Demo Reel</title> <body> <iframe src="http://player.vimeo.com/video/8489164?portrait=0&autoplay=1" width="640" height="360" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe> </body> </html></nowiki></pre> I think the problem is the popup window loads the 2 question mark symbols in diamonds but if you look at the actual html the symbols are not in it and if I ask firefox to load the html locally it works fine. My customers can not see my videos and I am very frustrated. The site loads fine in every other browser I can think of on Mac, PC, mobile device

Modified by cor-el

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is usually a BOM (byte order mark) if it shows at the start of a file.

So it looks that the file has been saved as UTF-16-LE (FF FE)

Firefox usually doesn't like such an encoding switch and likes to have all files in the same (UTF-8) encoding.
Try to save the file as UTF-8 and upload that file to the server and make sure not to add the BOM.

The Vimeo file that opens in the iframe is saved as UTF-8, so that is OK.

Modified by cor-el