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Can't watch any videos from any site and video sites deactivate the browser.

  • 2 replies
  • 10 have this problem
  • 2 views
  • Last reply by supercheese

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I either get a white or black square and error messages. Uninstall/reinstall of FF and add ons are all up to date. Virus scans came up with nothing. Not sure what to do next.

I either get a white or black square and error messages. Uninstall/reinstall of FF and add ons are all up to date. Virus scans came up with nothing. Not sure what to do next.

Chosen solution

Do you have the Flash plugin installed?

You can find the latest Flash player for Firefox on this page.

You can first try to update to the latest Flash 11.3.300.262 version. If you can't get Flash 11.3 to work then you can try to revert to Flash 11.2. You can download the Flash 11.2 player via this direct link:

You need to uninstall the Flash 11.3 version if you downgrade Flash.

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Chosen Solution

Do you have the Flash plugin installed?

You can find the latest Flash player for Firefox on this page.

You can first try to update to the latest Flash 11.3.300.262 version. If you can't get Flash 11.3 to work then you can try to revert to Flash 11.2. You can download the Flash 11.2 player via this direct link:

You need to uninstall the Flash 11.3 version if you downgrade Flash.

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11.2 did it, thank you. The other suggestions I'd read had said to upgrade, never thought to downgrade.