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Flash plugin won't run on new laptop running windows 7 . I'm a developer and beleave me I've tried everything I know.

  • 1 reply
  • 3 have this problem
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  • Last reply by CoopDawg

CoopDawg
CoopDawg
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Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer]
"Path"="C:\\windows\\system32\\Macromed\\Flash\\NPSWF64_11_1_102.dll"
"ProductName"="Adobe Flash Player 10.1 Plugin"
"Vendor"="Adobe Systems Incorporated"
"Description"="Adobe® Flash® Player 10.1 Plugin"
"Version"="11.1.102.63"

Flash install logs:

=O====== M/11.1.102.55 2012-03-01+19-56-54.721 ========
0000 [I] 00000010 C:\DELL\CT097\installAX_64bit.exe  -install
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_1_102.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.exe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.dll
0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [I] 00000011 1
=X====== M/11.1.102.55 2012-03-01+19-56-57.763 ========



=O====== M/11.1.102.63 2012-03-16+01-59-22.143 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [F] 00001041
=X====== M/11.1.102.63 2012-03-16+01-59-22.221 ========

=O====== M/11.1.102.63 2012-03-16+01-59-38.386 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Opera Software/Last CommandLine 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Plugin Path 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll
0007 [W] 00001024 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 183
0008 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe
0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 [I] 00000011 1
=X====== M/11.1.102.63 2012-03-16+01-59-39.582 ========

=O====== M/11.1.102.63 2012-03-17+02-08-03.042 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Opera Software/Last CommandLine 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Plugin Path 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll
0007 [W] 00001024 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 183
0008 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe
0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 [I] 00000011 1
=X====== M/11.1.102.63 2012-03-17+02-08-08.438 ========

=O====== M/11.1.102.63 2012-03-17+02-20-50.594 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [F] 00001041
=X====== M/11.1.102.63 2012-03-17+02-20-50.870 ========
<pre><nowiki>Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer] "Path"="C:\\windows\\system32\\Macromed\\Flash\\NPSWF64_11_1_102.dll" "ProductName"="Adobe Flash Player 10.1 Plugin" "Vendor"="Adobe Systems Incorporated" "Description"="Adobe® Flash® Player 10.1 Plugin" "Version"="11.1.102.63" Flash install logs: =O====== M/11.1.102.55 2012-03-01+19-56-54.721 ======== 0000 [I] 00000010 C:\DELL\CT097\installAX_64bit.exe -install 0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2 0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2 0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2 0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_1_102.ocx 0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.exe 0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.dll 0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 0009 [I] 00000011 1 =X====== M/11.1.102.55 2012-03-01+19-56-57.763 ========  =O====== M/11.1.102.63 2012-03-16+01-59-22.143 ======== 0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install 0001 [F] 00001041 =X====== M/11.1.102.63 2012-03-16+01-59-22.221 ======== =O====== M/11.1.102.63 2012-03-16+01-59-38.386 ======== 0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install 0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 0002 [W] 00001036 Software\Opera Software/Last CommandLine 2 0003 [W] 00001036 Software\Opera Software/Last CommandLine 2 0004 [W] 00001036 Software\Opera Software/Plugin Path 2 0005 [W] 00001036 Software\Opera Software/Plugin Path 2 0006 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 0007 [W] 00001024 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 183 0008 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe 0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 0010 [I] 00000011 1 =X====== M/11.1.102.63 2012-03-16+01-59-39.582 ======== =O====== M/11.1.102.63 2012-03-17+02-08-03.042 ======== 0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install 0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 0002 [W] 00001036 Software\Opera Software/Last CommandLine 2 0003 [W] 00001036 Software\Opera Software/Last CommandLine 2 0004 [W] 00001036 Software\Opera Software/Plugin Path 2 0005 [W] 00001036 Software\Opera Software/Plugin Path 2 0006 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 0007 [W] 00001024 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 183 0008 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe 0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 0010 [I] 00000011 1 =X====== M/11.1.102.63 2012-03-17+02-08-08.438 ======== =O====== M/11.1.102.63 2012-03-17+02-20-50.594 ======== 0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install 0001 [F] 00001041 =X====== M/11.1.102.63 2012-03-17+02-20-50.870 ========</nowiki></pre>

Modified by cor-el

All Replies (1)

CoopDawg
CoopDawg Question owner
more options

I'm a developer I just bought a new laptop running Windows 7 Professional Service pack 1. I downloaded Firefox 11.0 and downloaded and installed the Adobe Flash plugin! I’ve tried just about everything to get the plugin working but Firefox tells me I have an old version and has turned it off for security reasons. I have included the Flash registry settings and the Flash install log. Dell install a version of flash but it looks like the ActiveX not the Plugin Dll. I’ve uninstalled and reinstalled Firefox and Flash many times it still won’t work. Firefox is no good to me without this plugin. Any help would be appreciated.