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Having trouble with FarmVille gift window... the "envelope" isn't displayed when I start game

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  • Last reply by Matt_G

Kacky
Kacky
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However, if I use IE, the envelope appears, and my gifts window loads. Also, my husband's computer running Firefox works correctly; he has no problems with this FarmVille issue.

So, what am I doing wrong, what's preventing this feature of FarmVille from working properly when I use Firefox on my computer?

However, if I use IE, the envelope appears, and my gifts window loads. Also, my husband's computer running Firefox works correctly; he has no problems with this FarmVille issue. So, what am I doing wrong, what's preventing this feature of FarmVille from working properly when I use Firefox on my computer?

All Replies (1)

Matt_G
Matt_G
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Hi Kacky,

Have you looked at the Knowledge Base article Fix problems with Facebook games, chat and more? There is a lot of good troubleshooting information in there. Please be sure to try all of the suggested steps. Each one is valuable and may be the answer to your issue.

Hopefully this helps!