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After upgrading to 10.0.2 I get "Error:Platform version 9.0.1 not compatible with 10.0.2" and I have to reinstall ver 9

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  • Last reply by cor-el

bln_38d
bln_38d
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I'm, running WinXP Sp3. I downloaded 10.0.2 and installed it as an upgrade as I have done successfully with all other new versions. It installs, but when it tries to load I get the following error: Platform version '9.0.1' is not compatible with minVersion >= 10.0.2, maxVersion <=10.0.2. I then have to run Win Uninstall, and then reinstall 9.0.1 to be able to get back online.

I'm, running WinXP Sp3. I downloaded 10.0.2 and installed it as an upgrade as I have done successfully with all other new versions. It installs, but when it tries to load I get the following error: Platform version '9.0.1' is not compatible with minVersion >= 10.0.2, maxVersion <=10.0.2. I then have to run Win Uninstall, and then reinstall 9.0.1 to be able to get back online.

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cor-el
cor-el
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If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See: