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Firefox 10 Download window appears blank Windows XP

  • 4 replies
  • 12 have this problem
  • 4 views
  • Last reply by John99

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When I attempt to download a file it appears to download however when I download it the downloads window appears however it is blank and I can't right click on it and everything is greyed out. I would normally right click then go to OPEN CONTAINING FOLDER.

When I attempt to download a file it appears to download however when I download it the downloads window appears however it is blank and I can't right click on it and everything is greyed out. I would normally right click then go to OPEN CONTAINING FOLDER.

All Replies (4)

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Downloading is something other add-ons and programs may interfere with.

The final suggestion in that is to try general troubleshooting which includes disabling other add-ons and plugins

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I disabled all add-ons and plugins to no resolve I restarted firefox afterward as well.

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Check a setting: Firefox button > Options > Options (or Tools > Options) > Privacy, check "Remember download history"

I you want to keep download history, do not clear in when using Clear Recent History or when automatically clearing history when Firefox closes


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Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

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Ok so you tried safe mode and disabling plugins, what about the other suggestions in the article; then the suggestions in the linked article.

Have you searched for the downloads, do you know whether they are not downloading; or whether you just do not see them in the download folder.