Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 8.0 crashes since I updated from Version 7.01

  • 3 replies
  • 56 have this problem
  • 3 views
  • Last reply by FOXYSTORMIN

McForrester
McForrester
more options

Today I installed the update Firefox 8.0 but now firefox don't start. Everytime I tried to start Firefox, it crashes. See the newes crash ID below. Thanks for help McForrester

Today I installed the update Firefox 8.0 but now firefox don't start. Everytime I tried to start Firefox, it crashes. See the newes crash ID below. Thanks for help McForrester

Chosen solution

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-d96f56e9-70e6-482f-b6a4-3acd02111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

Read this answer in context 👍 3

All Replies (3)

knorretje
knorretje
more options

Chosen Solution

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-d96f56e9-70e6-482f-b6a4-3acd02111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

McForrester
McForrester Question owner
more options

Problem solved, thank you!!!

FOXYSTORMIN
FOXYSTORMIN
more options

I installed ROBOFORM 7.6.3 and reinstalled 8.0 and we are up and running.

Thanks.