Firefox crashes
i cant open firefox i prefer it over anything else. i click to open it soon as i do it goes straight to me filling out a crash report and offercing me a chance to seach online for a way to correct my proble or just end the program but it just end no atter what choice i pick, i have window 7 by the way.
All Replies (2)
You have already identified Crash ID b8eaa6e1-4154-436f-888e-612492110924 this gives crash signature RtlEnterCriticalSection
This is causing thousands of crashes across several Firefox versions, hopefully someone will investigate and sort it out.
In the past some of these types of crash have been associated with plugins, so it may help to try in safe mode, but do not make changes when you see the options list, just click on continue, and with theme set to default, and all plugins disabled.
Running in Firefox Diagnose Firefox issues using Troubleshoot Mode (hold down the Shift key while double-clicking the Firefox icon, then click the "Continue in Safe Mode" button) does not disable installed plugins. However, it will help you find out if Firefox is crashing because of an extension, theme, or hardware acceleration since those are all disabled in Firefox Safe Mode.
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems, Troubleshoot Firefox crashes (closing or quitting unexpectedly) and http://kb.mozillazine.org/Firefox_crashes#Crash_when_starting_Firefox and for more information.
Modified by AliceWyman