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I have been watching tv programs in almost HD....All of a sudden I no longer have the clarity....I don't know what I did to cause this.....can I get some help????

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  • Last reply by cor-el

DOUG YOUNG
DOUG YOUNG
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I don't know what I did to loose the clarity.....I dont know what Firefox uses to allow these TV programs to play........Xfinity and HULU were really good until something happened....

I don't know what I did to loose the clarity.....I dont know what Firefox uses to allow these TV programs to play........Xfinity and HULU were really good until something happened....

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cor-el
cor-el
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  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).