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I need to remove Update 4.9.1 from my Firefox, I have a Mac. Youtube won't function...Thanks

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  • Last reply by Scooby02

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I downloaded update 4.9.1 Video Downloadhelper into my Mac. Now, You Tube does not work on my Firefox. I need to remove this.

I downloaded update 4.9.1 Video Downloadhelper into my Mac. Now, You Tube does not work on my Firefox. I need to remove this.

Chosen solution

To disable or remove an add-on, you can use:

Tools menu > Add-ons

Check the Extensions category first. If it's not there, it could be under Plugins.

Any luck?

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By the way, there is a version 4.9.3. Maybe it fixes the problem?

Video DownloadHelper :: Add-ons for Firefox

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All Replies (3)

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Chosen Solution

To disable or remove an add-on, you can use:

Tools menu > Add-ons

Check the Extensions category first. If it's not there, it could be under Plugins.

Any luck?

---

By the way, there is a version 4.9.3. Maybe it fixes the problem?

Video DownloadHelper :: Add-ons for Firefox

Modified by jscher2000 - Support Volunteer

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If you are getting a black or blank screen for Youtube video.

Try clearing the Cache in Firefox.

Tools-> Clear Recent History -> [v] Cache

or Firefox->Preferences->Advanced->Network -> Offline storage -> [Clear Now]

Youtube may have made some changes recently. Clear the Youtube cookie if above does not do it.

edit as it was a Mac user.

Modified by James

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YES! U R Brilliant! Worked like a Charm, all is well now.