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firefox 4 keeps crashing

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  • 144 have this problem
  • 4 views
  • Last reply by Frameyboy

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Since tonight, Firefox 4.0.1 has started to repeatedly crash at random times. I am getting about 10-15 minutes worth of browsing (most of the time) and then I get a message saying 'We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts'.

I have not changed anything on my browser recently and I have checked for virus and malware.

Since tonight, Firefox 4.0.1 has started to repeatedly crash at random times. I am getting about 10-15 minutes worth of browsing (most of the time) and then I get a message saying 'We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts'. I have not changed anything on my browser recently and I have checked for virus and malware.

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Here are the report from the crash:

AdapterDeviceID: 0392 AdapterVendorID: 10de Add-ons: [email protected]:3.9.9,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.9.2,[email protected]:1.0.0.652,[email protected]:1.21.0.11,{ea6949d6-1558-135f-8012-f4359ebecaf9}:4.6.7.7,{B7082FAA-CB62-4872-9106-E42DD88EDE45}:3.3.1,{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}:6.0.25,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0.1 AvailableVirtualMemory: 1655599104 BuildID: 20110413222027 CrashTime: 1304811212 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1304206977 Notes: AdapterVendorID: 10de, AdapterDeviceID: 0392, AdapterDriverVersion: 8.17.12.7061 D2D? D2D- D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ xpcom_runtime_abort(###!!! ABORT: Main-thread-only object used off the main thread: file e:/builds/moz2_slave/rel-2.0-w32-bld/build/xpcom/base/nsCycleCollector.cpp, line 1195) ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 3666 StartupTime: 1304807615 SystemMemoryUsePercentage: 47 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://openx.sgstudios-apps.com/delivery/afr.php?zoneid=1&cb=1304811209&iid=185551339 Vendor: Mozilla Version: 4.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B0DD902A-6FB8-4842-8ADF-6F302A996BB0}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B0DD902A-6FB8-4842-8ADF-6F302A996BB0}] DATAGRAM 4 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3BA9C53C-515D-48D8-B5B5-E40349751CB9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3BA9C53C-515D-48D8-B5B5-E40349751CB9}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5240B0B3-1A3E-4738-BF0D-9AA85D767F7D}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5240B0B3-1A3E-4738-BF0D-9AA85D767F7D}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{9DFB9B02-A28D-4659-AA8F-3A7AEDE3A66B}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{9DFB9B02-A28D-4659-AA8F-3A7AEDE3A66B}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7EC8418C-185C-431B-8C8E-184AA9893BBA}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7EC8418C-185C-431B-8C8E-184AA9893BBA}] DATAGRAM 6 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B0DD902A-6FB8-4842-8ADF-6F302A996BB0}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B0DD902A-6FB8-4842-8ADF-6F302A996BB0}] DATAGRAM 5 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3BA9C53C-515D-48D8-B5B5-E40349751CB9}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3BA9C53C-515D-48D8-B5B5-E40349751CB9}] DATAGRAM 2 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.