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When I click on a link (which should open a pdf), firefox opens a blank new tab, where internet explorer properly opens up the pdf in a new window. How do I fix this?

  • 3 replies
  • 77 have this problem
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  • Last reply by VOCALSpin

ffnewbie3
ffnewbie3
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When I hold the cursor over the link, it shows the link is to a pdf document. When I click on the link with firefox (version 4), it opens up a new tab. The web address for the tab is "about:blank". When I use internet explorer, it opens up the pdf in a new window. I don't remember having this problem prior to version 4.

When I hold the cursor over the link, it shows the link is to a pdf document. When I click on the link with firefox (version 4), it opens up a new tab. The web address for the tab is "about:blank". When I use internet explorer, it opens up the pdf in a new window. I don't remember having this problem prior to version 4.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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See if either of these 2 support articles helps you.
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

ffnewbie3
ffnewbie3 Question owner
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I tried the options in both articles, and nothing worked. Some pdfs opened ok, and some didn't work. I was not able to download account information in pdf format I had been downloading for over a year.

I uninstalled Firefox 4 and reinstalled Firefox 3.6.16. Now everything works fine again. So, for the time being, I'm going to stay with the older version.

So, it appears the problem is with Firefox 4. I sure hope they get the bugs worked out before they stop supporting Firefox 3.6. If they don't and I have to upgrade to a newer version of Firefox that is buggy, then I'll have to go back to IE or try a different browser.

VOCALSpin
VOCALSpin
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... PDF LINKS NOT WORKING IN FIREFOX? LINKS DONT WORK: PDF : I created a one page PDF (see here) yesterday. It had 8 links going to YouTube, FaceBook, MySpace, SoundCloud, and some others. After uploading it to my Word Press Post Page, and creating the new URL, I logged into GoDaddy to forward the domain "VOCALSpin.com" (with masking) so the long WordPress URL would be hidden.(http://vocalspin.files.wordpress.com/2012/05/vocalspin-music-productions.pdf) This worked great in Chrome! All the links worked! ... In FireFox, only 3 links out of 8 worked. YouTube, Flickr, MySpace & Twitter would not connect! I only got a blank white page, or an error page. In Opera and IE, I got the same failures! BLANK WHITE PAGE or ERROR PAGE. Here's the FIX: After "Masking" the long WordPress URL which ended in ".pdf " with a domain that ended in ".com " ... the -FireFox PDF plug-in- did not distinguish the page as a PDF, so "the built-in PDF Reader" didn't do its job of thoroughly "reading" the document. ... After I removed the "masking," the domain (VOCALSpin.com) then forwarded to the long WordPress URL which showed up in the browser, ending with ".pdf " ... Removing the ".com" ending from the browser, replaced by the URL ending with ".pdf " then caused all the links to work in FireFox, IE, Opera and Safari. ... Chrome was never an issue. In my case, it had to end with .pdf to be truly treated as a PDF! # !Doink! # ... At least- all my links work NOW! HoT-diGGiTy-DawG! ... make sure it ends with .pdf in the browser!