Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't use Norton products, but now Norton Safe Search has replaced Google. I have gone into about:config and under Keyword Url the Google string is visible. How do I get rid of Norton? Thanks

  • 2 replies
  • 16 have this problem
  • 1 view
  • Last reply by mobius32

more options

One moment I'm using Google, and the next I get Norton Safe Search. I have not downloaded any Norton products, I don't ever use Ask.com, so I'm not sure why this is happening. For example: if I type in "NYTimes" I get the Norton page. Previously, I would be taken directly to the NYT page, via Google. This seems to have started yesterday.

One moment I'm using Google, and the next I get Norton Safe Search. I have not downloaded any Norton products, I don't ever use Ask.com, so I'm not sure why this is happening. For example: if I type in "NYTimes" I get the Norton page. Previously, I would be taken directly to the NYT page, via Google. This seems to have started yesterday.

All Replies (2)

more options

I should add that I've searched earlier threads and done the about:config approach. Still, no resolution.

more options

Update: this problem now occurs on my laptop which I hadn't used in several months. So, I don't think it results from some recent download. Anyways, there seems to be no relief so I've just had to dump Firefox and start using my other browsers (Chrome, Safari, Flock, Opera).