I recently uninstalled firefox.Then I tried installing it.It keeps telling me because of a recent uninstall I must restart my computer.This keeps happening and no matter how many times I reboot I get the same message and won't let me install firefox.
running xp on a dell inspiron 4600.Never had this trouble before.Trying to upgrade from 3.5.1 to 3.6.10
Modified by hjml3676
All Replies (1)
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Program Files\Mozilla Firefox\updates
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
Don't remove personal data when uninstalling.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.