We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Although Internet Explorer is not open, I get pop-ups from it while using Firefox.

  • 2 replies
  • 46 have this problem
  • 5 views
  • Last reply by edweinb

dhagen1969
dhagen1969
more options

I use Firefox exclusively for internet access. Although Internet Explorer is not open, I get continuous pop-ups via Explorer. I have done a full scan with MalWare and nothing was found. The first pop-up comes from https://adreachjunction.com, adscanmedios.com, ad.spot 200.com, ad.z5x.com, allvoices.com, bifuuhkiwmx.com, mdinfo.com, or travian.com, and then immediately redirects to an ad. I have set the internet pop-up blocker to the highest setting and it has made no difference.

I use Firefox exclusively for internet access. Although Internet Explorer is not open, I get continuous pop-ups via Explorer. I have done a full scan with MalWare and nothing was found. The first pop-up comes from https://adreachjunction.com, adscanmedios.com, ad.spot 200.com, ad.z5x.com, allvoices.com, bifuuhkiwmx.com, mdinfo.com, or travian.com, and then immediately redirects to an ad. I have set the internet pop-up blocker to the highest setting and it has made no difference.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Sounds like Malware or a Rootkit. Using one Malware scanner program isn't always sufficient.

Install, update, and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. (Not all programs detect the same Malware.) Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php SuperAntispyware - http://www.superantispyware.com/ AdAware - http://www.lavasoftusa.com/software/adaware/ Spybot Search & Destroy - http://www.safer-networking.org/en/index.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:

http://www.spywarewarrior.com/index.php http://forum.aumha.org/ http://www.spywareinfoforum.com/ http://bleepingcomputer.com

Modified by the-edmeister

edweinb
edweinb
more options

This happened to me. It was being caused by an invasive program called FREEzeFlipSA. I looked for it among the processes on my system manager. Tracked it down on the hard drive and changed the name of the executable (since I wasn't sure whether to remove it or not at that point). The problem has gone away. The directory comes with an uninstaller but I have no trust in using this.