Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox often freezes and will not close; also cannot open bookmarks

  • 1 reply
  • 13 have this problem
  • 5 views
  • Last reply by cor-el

granta
granta
more options

After operating normally for a few minutes firefox freezes and will not allow me to open legitimate pop-ups or access another website. At the same time my bookmarks folder will not open.

After operating normally for a few minutes firefox freezes and will not allow me to open legitimate pop-ups or access another website. At the same time my bookmarks folder will not open.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which security software (firewall) do you have?

Did you check the Firefox rules and make sure that is doesn't block Firefox?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems