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Thunderbird can't find its profile - what can I do to create a new one

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  • Last reply by david

gtennille
gtennille
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After running the download to install Thunderbird, which gave no error messages, when I try to run Thunderbird it can't find its profile. What do I do next to find the profile, or create a new profile? What is the name of the profile?

After running the download to install Thunderbird, which gave no error messages, when I try to run Thunderbird it can't find its profile. What do I do next to find the profile, or create a new profile? What is the name of the profile?

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david
david
  • Top 10 Contributor
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I suggest repeating the download and install, as this appears to be corrupted. Be sure to download from thunderbird.net.

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